Home-Based CSR/Marketing Trainee (E-commerce) JANUARY 2025

The DCX Client Services - Home Based Marketing Trainee will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client. The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills. Ideal Candidates will be: • A highly proficient communicator in both spoken and written English • Willing and excited to learn new skills • Highly organized and keen on details • Work well with others and be a team player • Exceptional organizational skills with the ability to prioritize Role Details • Industry: Promotions • Post Training Work Shift: 8:00 AM - 5:00 PM CST (USA) • Workdays: Monday through Friday (USA) • Written and spoken English skill: Very Proficient • Salary Range: PHP 22,000.00 - 27,500.00 • Equipment provided, paid training, perm WFH Job Responsibilities • Analyze the customer’s demographic details in addition to forming marketing strategies accordingly. • Contribute to the creation of digital assets: email campaigns, and contents for social media & portal. • Create presentation format and compile data for the preparation of sales presentations. • Check the inventory and ordering samples • Coordinate the production of orders and ensure timely communication with suppliers about orders. • Provide administrative and project support for a variety of marketing projects. • Performs tasks analogous to the foregoing. Additional Job Requirements • Education: College degree in Marketing, Communications, and Business Administration, or any related field. • Experience: 1-3 years of Sales, Customer, Marketing, or direct promo sales experience. • Customer orientation and ability to adapt/respond to diverse types of characters. • Comfortable with social media marketing. Software that will be used • Various promotional industry specific software (I.e., Sage, ESP, CommonSku, Syncore) • Proficient with Microsoft suite (Word, PowerPoint, Excel, Outlook) • Proficient with Google suite (Google sheets, Gmail etc.) • Basic exposure to Adobe Illustrator, Adobe Photoshop and Canva is ideal About DCX DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we're excited to have you apply! To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers. To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more. We look forward to receiving your application and getting to know you better! Job Types: Full-time, Permanent Pay: Php22,000.00 - Php27,500.00 per month Benefits: • Company events • Paid training • Promotion to permanent employee • Work from home Schedule: • 8 hour shift • Monday to Friday • Night shift Education: • Bachelor's (Required) Experience: • Customer service: 1 year (Required)