Travel Consultant

TRAVEL SALES AND SERVICE CONSULTANT APAC REGION / REMOTE GREAT BASIC PLUS BONUS Our Customer: We’re EXCLUSIVELY recruiting a Travel Sales and Service Consultant for this well-established, highly exciting, luxury, award-winning, travel club. There is a huge amount of demand for their hand-sourced properties as they are second to none in standards – we are talking real ‘wow’ factor. As a Travel Sales and Service Consultant you will enjoy many great benefits including a bonus, FAM trips, generous leave allowance and more. Job Description: In this role, you will manage enquiries, engage with leads, and provide excellent customer service throughout the booking process, including resolving complaints. • Address a variety of queries via phone, email, live chat, and social media with professionalism and a friendly, approachable attitude • Manage the end-to-end sales and service process, including both pre-departure and post-departure communications • Represent the company, demonstrating its core values, professionalism, and engaging character • Maintain high service standards by responding to enquiries in a timely and effective manner • Meet both individual and team sales targets, in line with the company’s objectives • Assist with overflow enquiries as needed Experience Required: • Maintain composure and a positive attitude under pressure • Highly organised, efficient, and detail-oriented with strong communication skills • Confident in dynamic environments with a professional, team-focused approach • Skilled in analysing and resolving complex issues diplomatically • Passionate about delivering exceptional customer service while multitasking effectively Benefits and Perks: • Great basic plus Bonus • Working from home • Holiday discounts • Company events, with costs to attend these covered by the company • Excellent company culture • Familiarisation trips • Generous annual leave allowance Click here to apply for this Travel Sales and Service Consultant, travel industry job, which is being recruited by Tessa Robertson and Ambitions Travel Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard-to-find talent. IMPORTANT • If this role ticks your boxes and you’ve got the relevant experience, then click and apply • If this role isn’t for you but you’d be keen to receive suitable job alerts, then register with us now www.ambitionstravelrecruitment.com • Due to the massive number of applications, we receive, we’re usually only able to reply to candidates whose requirements meet our customers’ needs. We’re super grateful that you take the time to apply, and we will save your CV and be in touch for other suitable roles • Please visit our website www.ambitionstravelrecruitment.com for our full privacy policy which explains how we store and access your personal data and our candidate promise to never share your details with an employer without your prior consent etc.