SAP Ariba Expert - Get Paid per Resolved Ticket!

Are you SAP Ariba Expert? Our partner client is expanding their expert network for the "Ask an Expert Peer" program, and we're seeking talented freelance experts like you! With demand for SAP support on the rise, this program offers a unique opportunity to provide one-on-one assistance to customers seeking solutions to technical, product-related questions. As a qualified expert, you’ll help resolve inquiries ranging from how-to questions to low- and medium-priority cases, delivering swift and effective support outside of SAP’s internal channels. If you’re passionate about SAP and enjoy solving customer problems, this is your chance to make an impact while earning on your terms. Position: SAP Ariba Support Expert (Nonvoice) Type: Freelance/Gig Work (Remote) Hours: Highly Flexible 24/7 Why Should you Apply? Flexible Schedule: Choose your hours and work from anywhere, 24/7. Competitive Pay: Earn based on the number of tickets/cases resolved. Collaborative Community: Be part of a global network of SAP-certified professionals. What You'll Do: • Provide real-time chat support for SAP users, resolving issues related to SAP Resolve and SAP Ariba Help Centre. • Troubleshoot technical and functional issues while maintaining a high standard of professionalism and empathy. • Deliver clear and concise solutions to end-users in a timely manner. What We’re Looking For: • Previous experience in chat-based customer support, preferably for SAP-related products. • Excellent written communication skills with attention to tone and clarity. • Strong analytical and troubleshooting skills.