Remote Jobs at Sound Decisions

Job Title: Customer Service Representative Location: Remote (servicing the U.S. market) Company Overview: A leading global technology company headquartered in South Korea, committed to innovation and delivering exceptional experiences to our customers worldwide. As a fast-growing company with a strong presence in the U.S. market, they strive to provide top-notch customer support that reflects core values of excellence, integrity, and customer satisfaction. Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our U.S.-based customers, addressing inquiries, resolving issues, and ensuring an outstanding customer experience. This is a remote position requiring strong communication skills, a problem-solving mindset, and a deep understanding of customer needs. Key Responsibilities: • Provide prompt, courteous, and professional support to custom ...