Remote Jobs at Ebsco Industries

About the position As an E-Content Specialist at EBSCO Information Services, you will play a crucial role in building and maintaining a comprehensive Global Knowledge Base (GKB) that meets customer needs. This position involves establishing quality data feeds with external partners, analyzing and manipulating metadata, and ensuring accurate representation of collections. You will also address reported issues using research and critical thinking skills, while conducting root cause analysis to minimize recurring problems. This is a remote position based in the U.S. Responsibilities • Conduct regular maintenance and analysis of publisher-supplied metadata to ensure comprehensiveness, quality, and accuracy. , • Communicate with content providers to resolve internal and customer-reported data issues promptly and to obtain necessary metadata to maintain the Global Knowledge Base. , • Maintain associations with internal & external data sources for order processing services. , • Work effecti ...