C
Cercli is seeking a Business Operations Associate to help drive operational excellence and growth, for our customers across the region and beyond. This role will participate in solving complex business challenges, optimizing processes, and supporting our rapid expansion across multiple product lines. This is an exciting role that requires significant cross-functional engagement with a major impact on the product and customer experience.
Responsibilities:
• Coordinate the project plan for each new customer, including platform configuration, testing, user-training and go-live support.
• Coordinate and process data migrations from new customers to the Cercli platform.
• Work closely with customers to understand their historical data structure, help them centralize it and prepare it for upload to Cercli.
• Coordinate data uploads to Cercli in collaboration with the technical team.
• Support Business Operations during the customer onboarding process.
• Wear the shoes of our customers, deep ...